Red Post Collection: EU Service Update Dec 2013, Unintentional Fiddle Fear Change, and more!

Posted on at 6:46 PM by Moobeat
Tonight's red post collection features a update on the EU server problems for December, a heads up on an unintentional change to Fiddlesticks fear that went out in 3.15, a reminder that Snowdown icons may not distribute instantly as soon as you've  earned them, a small PBE change to Smite, and more!
Continue reading for more information!

Recent News

Reminder on Snowdown Icons

Here's Riot Gulu with a reminder that the Snowdown summoner icons may not immediately show up once you've earned them:
"The Snowdown Showdown Summoner icons are added in batches, so they may not be added to your account immediately after you unlock them. As long as you have completed the relevant achievement by January 2, the summoner icons should be unlocked on your account automatically no later than 72 hours after the event ends."

European Service Update December 2013

As the problems with the EU servers continue, Errigal , the managing director for EU, has posted an update on the situation for December:

I wanted to give you an update on EUW for December (as a follow up to the Nov and Oct threads). Here I'll discuss how things have been since the last update, how we're planning to ensure as good a service as possible over the holiday period and how the new Amsterdam datacenter build is progressing.

Over November and December we had serious latency problems on EUW and EUNE. Issues were caused by external provider hardware failures and a faulty circuit that provides bandwidth to approx. 25% of our game servers. This issue is resolved and I hope you've noticed an improvement. Riot TMX gave a solid explanation of this problem in thisthread.

The better news is that some of the platform issues you experienced in recent months haven't recurred (like chat, DB and patch problems for example). During November and majority of December, there were no platform incidents on EUW. Unfortunately with the provider related lag, this hasn't had as much of a positive impact on your gameplay as we'd hoped.

Many of you have been asking how we're going to ensure you can play over the holidays.

Firstly, to help with provider connectivity issues like the recent lag, we're rolling out RiotDirect on our Frankfurt datacenter (initially this was targeted for the new Amsterdam facility). This mean in case of any serious bandwidth or latency problems we'll be able to quickly switch between 4 different providers, taking the traffic off problem lines. Our Network Engineers will be on standby watching for alerts or latency delays over the holiday period.

-More information if you're not familiar with Riot Direct in this thread

Finally, to ensure stability on all global environments, we're going to freeze any non-essential updates until January. This excludes important fixes and stability works if they are needed.

Longer term, the Amsterdam datacentre build is still on track for the end of March. Servers and other tech hardware are arriving daily and will continue to do so over the holidays. Once all the equipment is on site and prepped, a big team of Rioters will start installation. This is a huge and complicated build and the team will be working hard over the holiday break to ensure we get Amsterdam live as soon as possible for you.

I hope you find these monthly updates informative. Again, this is our absolute top priority and we're putting everything into getting you the service you deserve.

Hope you have a great holiday period and enjoy the Snowdown Showdown!"

Unintentional Fiddlesticks Changes in 3.15

It seems an uniuntentional change in 3.15 is now causing Fiddlesticks fear to always make the target run away from him.

Here's Scarizard commenting a reddit thread about the bug:
"Hey guys, i've just checked and this is 100% unintentional, contrary to what the OP suggests. I'm on holiday right now (most of us are) and not even in the state, but by bugging a couple of people who are around right now it seems that something was accidentally pushed into the patch."

[PBE] Smite's damage now shown on icon 

As a bonus, it seems Smite's damage is now shown on top of it's icon over on the PBE!
It's important to note that currently this PBE is bugged  and won't display properly if your smite is on "F". CertainlyT already has a fix on the way!
"Thanks for the report all. And yes, I only tested smite in slot 1 when implementing this. Will fix today and hopefully get a better "F key" Smite out soon!"
Remember - daily PBE updates are suspended until Jan 5th due to the holidays.

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